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| Connecting to Minute Menu Kids & Error Messages I am getting "Cannot create file 'C:Program FilesMMKidskwupdate.exe' access denied" message when updating the program. I am getting "Could Not Load SSL Library" message when using Minute Menu Kids. How do I fix this? I am getting "Floating point division by zero" message when using Minute Menu Kids. How do I fix this? I am getting "HTTP/1.1 404 Not Found" message when using Minute Menu Kids. How do I fix this? I am getting a Read Timeout error when using Minute Menu Kids. How do I fix this? I am getting an error message when signing in to Minute Menu Kids. What do I do? I am getting Socket Error # 10054 when using Minute Menu Kids. How do I fix this? I am getting Socket Error # 10055 when using Minute Menu Kids. How do I fix this? Minute Menu Kids is telling me there is an update, but it gives me an error message when I try to download it. Minute Menu Kids is telling me there is an updated version but I am unable to download it. What do I do? My program freezes at "Accessing Your Minute Menu Kids Account". How do I fix this? Nothing happens when I double-click on my Minute Menu Kids icon.
General Minute Menu Kids Questions I can't see any buttons on the main menu, how do I fix this? How do I access my Minute Menu Kids account from another computer? How do I backup my information in case my computer crashes? I have a new computer or my computer crashed. How do I get my Minute Menu Kids information back? Since Minute Menu Kids is on the Internet, how secure is my information? What do I need to show my field rep / coordinator when she does a home visit? What happened to C-K KIDS? Who do I contact for help?
Meal Planner How do I change one of the foods in a meal? How do I copy menus? How do I create a new food? How do I create a new ingredient? How do I create a new meal? How do I delete a meal I have already recorded? How do I enter a diet statement food? How do I find a meal with a specific food in it? How do I get rid of meals listed that I will not be serving? How do I make substitutions? How do I print out my menu for the week? How do I record infant menus? How do I record menus on weekends? How do I schedule or record a meal? How do I use pre-planned menu options? How will my new food or ingredient be approved by my Food Sponsor? I accidentally hid all of my meals, now what do I do? What’s the difference between “foods” and “ingredients”? Why can’t I see all the foods in the meal I recorded in the Meal Planner? Why can’t I type in my meal components in the meal planner?
Food Maintenance How can I quickly hide or unhide a number of items at once?
Submitting Claims How can I tell if my sponsor has received my claim? When and how do I submit my claim? Why is the month I want to submit not listed?
Meal Counts How do I add a new child so that I can count them in my meal counts? How do I go directly to a specific date to view the meal counts? How do I record split-shift meals? How do I remove children from the Meal Count screen without deleting them? How do I set a child's hours if they stay overnight? I'm getting a message about an invalid date when going into Meal Counts. How do I fix this? Is there a form to temporarily hand-write my meal counts? What are the claim notes for? Why can't I change a child's hours? Why do I have to enter a child's hours every day? Why does the Meal Count by Meal report seem to be missing some meals?
Making Meals How do I create a new food? How do I create a new ingredient?
Making Foods How do I create a new ingredient?
Reports I can't view or print reports. How can I fix this? I recorded payments for a parent using two different names. How do I get accurate reports now? I'm getting a drawing error when trying to run the W-10 report. How can I fix this? The wrong program opens when I try to view a report or reports don't work at all. What do I do? Why does the Meal Count by Meal report seem to be missing some meals?
Child Information How do I add a new child? How do I delete or remove a child? How do I remove the children's hours if I accidentally enter them incorrectly? How do I set a child's hours if they stay overnight? When I am adding a new child, how do I know the child number?
Accounting What does “Square feet of rooms used 100% for business” mean?
Accounting: Bill Parents - Create Invoice Why won't it let me type anything in for "Bill to"?
Daily Reports Is there a way to email Daily Reports to parents?
Accounting: Record Expenses How do I figure out the "Value as of Date Placed In Service"? What do I do if I’m not sure what category to put my expenses in? What does depreciation convention mean? What does depreciation method mean? What if I don’t know the depreciation method or convention to use for an item I want to depreciate? What is the “Time-Space %”? What is “Actual Business Use”? Why are there no sub-totals shown on my list of expenses for my car, actual food, and my home? Why doesn’t this program calculate the deduction for items I am depreciating?
Accounting: Time Space Percentage How do I calculate the total square feet of my home? On the “Calculated T/S Percentage’ screen the number of hours shown for the current year is less than the number of hours in the year. Why? What does “Square feet of rooms regularly used for business” mean? When I click on “Calculate Selected Month’s Hours from Attendance Records” the hours listed seem low. How do I correct this? When I click on “Calculate Selected Month’s Hours of Operation” the hours listed seem low. How do I correct this?
Accounting Can I enter income or expenses for different years? I recorded payments for a parent using two different names. How do I get accurate reports now? What should I do if I lived in two houses in one year? What type of income do I report under "Record Other Income"?
Accounting: Time Space Percentage Activity Detail How do I use the "Add New Time-Space Activity Item" window?
Security Since Minute Menu Kids is on the Internet, how secure is my information?
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